Through the innovative Phire suite, Phire solutions ensure that your enterprise applications are optimized to meet the needs of the business-critical initiatives they support. By providing application management solutions that integrate directly with your enterprise systems, your organization can more effectively plan, manage, and utilize your enterprise systems. Phire will support you through all phases of the enterprise system's life cycle. You are already investing substantial resources into your ERP systems; your enterprise administration software should be cost-effective and require minimal resources to support and maintain.
Application Change Management Solution
INCIDENT MANAGEMENT
Phire has an integrated incident and defect management repository which can be used as the primary help desk application for ERP support activities or can be configured to integrate with an existing enterprise help desk application. Phire can also be used to manage the evolution of your project-specific incidents and issues by providing a central repository for issue identification and tracking. Users can automatically generate change requests from issues or defects. Phire’s integrated approach ensures the issue identification, development, and documentation cycle is never broken.
CHANGE MANAGEMENT
Phire enables you to automate complex change management processes and implement controls that are necessary for compliance and audibility. With Phire, task routings and notifications are automated resulting in efficient communications. Phire’s flexibility means that you can easily model your organization's change management processes, allowing you to enforce the required controls and build custom workflow tasks, routings, system codes, and approvals.
APPLICATION DEVELOPMENT
Phire helps reduce your support costs and mitigate the risks associated with the quality and reliability of your enterprise system code. Phire versions and stores all of the PeopleTools and File objects in the Phire repository. This reduces the risks of overwrites or lost development work by giving your team the power to immediately restore any object version without having to perform time-consuming database refreshes. In addition, Phire prevents development conflicts by allowing your team to reserve and lock PeopleTools objects across all of your environments - making synchronization as easy as a mouse click.
SYSTEM LIFE CYCLE SUPPORT
Phire supports all phases of the system development cycle from requirements gathering design, development, testing, deployment, and production support. Phire has built-in features that support each of these functions in a fully integrated manner. For example, you can create a business requirement document in Phire, associate functional and technical specification to the requirements, and create test scripts. As testing is completed, application failures are reported as Incidents which results in Change Requests that are processed in Phire with automated code versioning, approvals, and migrations.
COMPLIANCE
Phire is a tool that enables companies to achieve regulatory and internal compliance. Phire allows companies to enforce controls, implement established change management processes, and meet reporting requirements. Phire provides a set of compliance reports that show the effectiveness of the controls you have implemented. There are reports that show security violations in your enterprise applications, migration exceptions, and history of configuration changes, system codes, and approvals.